The following page provides information on financial counseling, forms, hours and medication. We’ve made it easy for you to find that information right here
The following page provides information on financial counseling, forms, hours and medication. We’ve made it easy for you to find that information right here
When you come for your appointment please remember to obtain and bring the following:
Please take a moment to register for our “patient portal” – the patient portal offers a way to communicate with us electronically and securely and by bypassing the phone. Test results can also be found on the patient portal, including laboratory studies and the results of MRI’s and CT scans.
To access the patient portal, click here.
To properly track messages and ensure they are replied to, our practice uses a system where a phone message is received and entered as a “task” that is sent to our team. Please allow adequate time for a reply. We will make every effort to reply to your message in a timely fashion.
Determining what the “price” you must pay for a procedure can be a complicated process. We do have a “Financial Counselor” who can assist you in determining what your financial responsibility will be for procedures. Please ask to have the Financial Counselor contact you if you have any questions.
FMLA, Disability, work-related, and other forms are completed by our medical records department. Remember to leave enough time for completion of these forms. Typically they can be ready for pick up within 3-5 business days.
In the event of a life-threatening medical emergency, call emergency medical services at 911 immediately. DO NOT WAIT! Inform the emergency room staff that you are a patient of Dr. Brett Gilbert and they will contact us.
If you have an urgent medical need and need to talk to Dr. Gilbert after our regular hours, please call our office at (919) 788-8797. Dr. Gilbert or his partners are on-call 24 hours a day, 7 days a week. Your call will be returned promptly.
If your insurance is an HMO/managed care plan and you are required to obtain a referral from your primary care physician, the referral must be obtained before you can be seen for an office visit.
Please coordinate this with your primary care physician in advance. Appointments will be rescheduled if required referrals are not received in the office by the time of your visit.
Dr. Gilbert has hospital or surgery center affiliations with:
Prescriptions and refills for established patients of Brett J. Gilbert, MD are routinely issued during our regular office hours (see above). You can make your request by calling our office at (919) 788-8797.
No refills are issued during the evenings, weekends, or holidays, as Dr. Gilbert does not have access to your medical records during those times. It is helpful to anticipate your refill needs to avoid an interruption in your medication therapy.
Once you and your doctor decide that surgery will help you, you will need to learn what to expect from the surgery and create a treatment plan for the best results afterward. Preparing mentally and physically for surgery is an important step toward a successful result. Understanding the process and your role in it will help you recover more quickly and have fewer problems.
Working with Your Doctor
Before surgery, your doctor will perform a complete physical examination to make sure you don’t have any conditions that could interfere with the surgery or the outcomes. Routine tests, such as blood tests and X-rays, are usually performed a week before any major surgery.
If you are having day surgery, remember the following:
Dr. Gilbert’s goal is to provide compassionate care, technical expertise, and personalized attention to patients with hip or knee issues. In some cases, especially with tough or complicated medical issues, it is a good idea to take a second opinion from more than one surgeon for a better understanding of your diagnosis and treatment options.
As a hip and knee replacement specialist, Dr. Gilbert is available to provide a valuable opinion to help you make clearer decisions about your health.
To schedule an appointment with Dr. Gilbert, call our office at (919) 788-8797.
Please click the adjacent link and fill out the required information. Once submitted, our office will be in touch with you as soon as possible.
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